SCHEDULE

Attendees who register for the convention will have access to all of the session details in Cvent's Attendee Hub. 

Intro/ GeneralIntermediate/ AdvancedCommercialFloodSoftware/ TechnologyAuto
Beginner  Intermediate & Advanced icon  Commercial building icon   Flood waves icon  USB icon sedan icon 
Track 1 Track 2 Track 3 Track 4 Track 5 Track 6

 

Sunday, February 9, 2025
8 am - 3 pm  USB icon Pre-Convention Workshop (Ticketed Item): Xactimate Mobile - Opening New Doors to the Way You Adjust (Register Now!)

Walley Allen Ballroom A&B

2 pm - 5:00 pm Registration Desk Registration Caddo Registration Desk
2:15 - 3:45 pm networking  First Connections Speed Networking Registration Foyer
5:00 - 10 pm Football icon "The Big Game" Tailgate Watch Party (included with registration) Marriott Grand Ballroom
Monday, February 10, 2025
7 am - 5:30 pm Registration Desk  Registration Caddo Registration Desk
8 - 9:30 am dinner icon  Opening General Session with Breakfast Marriott Grand Ballroom
9:30 am - 5:30 pm refreshments icon Exhibit Hall Open (with Refreshment Break) Governor's Hall I & II
10 am - 12 pm Track 1 icon
Understanding Desk Adjusting - Part One (CE approved) Statehouse Convention Center
10 am - 12 pm

Intermediate/Advanced icon

Roof Endorsements: What Must CAT Adjusters Know? Statehouse Convention Center
10 am - 12 pm  Commercial building icon Key Factors in Handling Commercial Losses (CE approved) Statehouse Convention Center 
10 am - 12 pm  Flood waves icon Wind vs Water (CE approved) Statehouse Convention Center 
10 am - 12 pm  USB icon CoreLogic Claims Suite - Estimating Synergy Statehouse Convention Center 
10 am - 12 pm

sedan icon

CCC 101: An Introduction to the Industry Leading Auto Estimating Software Statehouse Convention Center
12 -1:30 pm  dinner icon  Lunch & Learn with Alacrity -"Soft Skills for the Hardheaded Adjuster" Marriott Grand Ballroom
1:30 - 3:30 pm  Track 1 icon
Understanding Desk Adjusting - Part Two (CE approved) Statehouse Convention Center
1:30 - 3:30 pm Intermediate/Advanced icon
Storm Damage Analysis (CE approved) Statehouse Convention Center 
1:30 - 3:30 pm  Commercial building icon
Homeowners and Commercial Property Coverages – Similarities and Differences Statehouse Convention Center 
1:30 - 3:30 pm Flood waves icon
Ceramic Tile - Installation, Failures, and Flood Damage (CE approved) Statehouse Convention Center 
1:30 - 3:30 pm USB icon
 All About Drones  Statehouse Convention Center 
1:30 - 3:30 pm sedan icon Hail Yeah! How to Make Money During the Hail Season with Cat Auto Claims Statehouse Convention Center
3:30 - 4 pm  refreshments icon Refreshment Break in Exhibit Hall  Governor's Hall I & II
3:30 - 5:30 pm  interviews Interviews with IA Firms Governor's Hall I & II
Tuesday, February 11, 2025  
8 - 10 am  interviews Interviews with IA Firms  Governor's Hall I & II 
8 am - 5 pm Registration Desk  Registration Caddo Registration Desk
10 am - 12 pm   Track 1 icon
Ethics for Insurance Professionals (CE approved) Statehouse Convention Center 
10 am - 12 pm   Intermediate/Advanced icon
Tile Roof Damage (CE approved) Statehouse Convention Center 
10 am - 12 pm   Commercial building icon
Commercial Claims Handling 1 (CE approved) Statehouse Convention Center 
10 am - 12 pm  Flood waves icon  Fun with Flood (CE approved) Statehouse Convention Center 
10 am - 12 pm  USB icon
Advancing in Field Claims: Proven Strategies for Success (CE approved) Statehouse Convention Center 
10 am - 12 pm  sedan icon
Adjusters! Learn How to Stay Busy Before, During and After the Storm Statehouse Convention Center 
 12 - 1:30 pm  dinner icon Lunch & Learn with Pilot Marriott Grand Ballroom 
1:30 - 3:30 pm  Track 1 icon

Adjuster Safety - Let's be Safe Out There

Statehouse Convention Center
1:30 - 3:30 pm   Intermediate/Advanced icon
Construction Defects 2 (CE approved) Statehouse Convention Center
1:30 - 3:30 pm   Commercial building icon
Commercial Claims Handling 2 (CE approved) Statehouse Convention Center 
1:30 - 3:30 pm  Flood waves icon
Becoming a Successful Flood Adjuster: Navigating FCN Requirements, Crafting Effective Resumes, and Mastering Field Inspections (CE approved) Statehouse Convention Center
1:30 - 3:30 pm  USB icon
VDA: Use our apps VDA Drone and VDA Pro – Create roof, elevation & floorplans in Xactimate using AI (CE approved) Statehouse Convention Center 
1:30 - 3:30 pm  sedan icon How to Make Big Money with Big Truck Claims Statehouse Convention Center 
3:30 - 4 pm  refreshments icon Refreshment Break in Exhibit Hall  Governor's Hall I & II 
 4 - 6 pm  Track 1 icon
Claims Communications for Catastrophe Claims in the Modern Age (CE approved) Statehouse Convention Center
4 - 6 pm  Intermediate/Advanced icon
Water Mitigation and Estimating Fundamentals (CE approved) Statehouse Convention Center 
4 - 6 pm   Commercial building icon
Commercial Claims Handling 3 (CE approved) Statehouse Convention Center
4 - 6 pm   Flood waves icon
Transitioning from Property Claims to Flood Claims (CE approved) Statehouse Convention Center 
4 - 6 pm  USB icon  My Estimate Is Done! Now What Report Should I Use? (CE approved) Statehouse Convention Center 
4 - 6 pm  sedan icon
The "Shocking" Truth about RV Electrical Systems (CE approved) Statehouse Convention Center 
6:30 - 9:30 pm  networking  Tuesday Night Optional Event with the Flat River Band!  The Hall Little Rock (offsite venue)
Wednesday, February 12, 2025   
8 - 10 am   Track 1 icon
 Money Management for Adjusters Statehouse Convention Center 
8 - 10 am   Track 1 icon
Damage and Tree Debris Handling: A Comprehensive Guide (CE approved) Statehouse Convention Center 
8 - 10 am   Intermediate/Advanced icon
Roofing Damage - What's Up There? (CE approved) Statehouse Convention Center 
8 - 10 am    Intermediate/Advanced icon
Staking Your Claim: Leadership Essentials for Adjusters Statehouse Convention Center 
8 - 10 am   Intermediate/Advanced icon
ManCat Claims -- Handling Environmental and Man-Made Disaster Claims (CE approved) Statehouse Convention Center 
8 - 10 am   Flood waves icon
What is a Flood and How to Document (GCF, No GCF, GCF - No Damage, GCF – Other Than Flood Damage) (CE approved) Statehouse Convention Center 
10 - 10:30 am  refreshments icon Refreshment Break in Exhibit Hall  Governor's Hall I & II 
10:30 am - 12:30 pm  Track 1 icon
What Did I Just Sign Up For? Statehouse Convention Center 
10:30 am - 12:30 pm   Track 1 icon
The Insurance Policy - It Defines Our Role (CE approved) Statehouse Convention Center 
10:30 am - 12:30 pm  Intermediate/Advanced icon
Unsealed Asphalt Shingles (CE approved) Statehouse Convention Center 
10:30 am - 12:30 pm   Intermediate/Advanced icon
Catastrophe Response - Carrier Perspective (CE approved) Statehouse Convention Center 
10:30 am - 12:30 pm   Intermediate/Advanced icon
Investigating Water Damage Claims Per IICRC S500-2021 (CE approved) Statehouse Convention Center 
10:30 am - 12:30 pm   Flood waves icon
Bring Order to Chaos – Building a Great Flood Claim File (CE approved) Statehouse Convention Center 
12:30 -2:00 pm dinner icon  50th Convention Anniversary Lunch in Exhibit Hall Governor's Hall I & II 
 2 - 4 pm  Track 1 icon
Exterior and Interior Scoping (CEapproved) Statehouse Convention Center 
2 - 4 pm   Track 1 icon
Excellence in Claims Handling: Enhancing the Customer Experience (CE approved) Statehouse Convention Center 
2 - 4 pm   Intermediate/Advanced icon
S500 Water Damage - The Myths and Misconceptions of Mitigation and the ANSI/IICRC S500 Standard of Care Statehouse Convention Center 
2 - 4 pm  Intermediate/Advanced icon
What the Hail? Fraud & Ethical Issues in Cat Claims (CE approved) Statehouse Convention Center 
2 - 4 pm   Intermediate/Advanced icon
Uncovering Coverage Issues: Tips for Complex Coverage Review (CE approved) Statehouse Convention Center 
2- 4 pm   Flood waves icon
Distinguishing Wind and Flood Damage: Identification and Reporting Techniques (CE approved) Statehouse Convention Center 
Thursday, February 13, 2025  
7:30 - 9 am dinner icon  NACA Membership Breakfast Meeting Marriott Grand Ballroom 
9:30 am - 5 pm  Flood waves icon  Flood Adjuster Specialized Training (FAST) (CE approved) Marriott Grand Ballroom