8 am - 3 pm |
![Track 5 USB icon](/assets/12025Convention/Session_Track_Icons/NACA%20usb-icon%20resized.png) |
Pre-Convention Workshop (Ticketed Item): Xactimate Mobile - Opening New Doors to the Way You Adjust (Register Now!) |
Walley Allen Ballroom A&B
|
2 pm - 5:00 pm |
![Registration Desk](/assets/12025Convention/Session_Track_Icons/reception-desk-icon%20resized.png) |
Registration |
Caddo Registration Desk |
2:15 - 3:45 pm |
|
First Connections Speed Networking |
Registration Foyer |
5:00 - 10 pm |
![Football icon](/assets/12025Convention/Session_Track_Icons/ball-american-football-icon.png) |
"The Big Game" Tailgate Watch Party (included with registration) |
Marriott Grand Ballroom |
Monday, February 10, 2025 |
7 am - 5:30 pm |
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Registration |
Caddo Registration Desk |
8 - 9:30 am |
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Opening General Session with Breakfast |
Marriott Grand Ballroom |
9:30 am - 5:30 pm |
![refreshments icon](/assets/12025Convention/Session_Track_Icons/refreshments.png) |
Exhibit Hall Open (with Refreshment Break) |
Governor's Hall I & II |
10 am - 12 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
Understanding Desk Adjusting - Part One (CE approved) |
Statehouse Convention Center |
10 am - 12 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
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Roof Endorsements: What Must CAT Adjusters Know? |
Statehouse Convention Center |
10 am - 12 pm |
![Track 3 Commercial building icon](/assets/12025Convention/Session_Track_Icons/NACA%20commercial%20bldg.png) |
Key Factors in Handling Commercial Losses (CE approved) |
Statehouse Convention Center |
10 am - 12 pm |
![Track 4 Flood waves icon](/assets/12025Convention/Session_Track_Icons/NACA%20flood%20waves%202.png) |
Wind vs Water (CE approved) |
Statehouse Convention Center |
10 am - 12 pm |
![Track 5 USB icon](/assets/12025Convention/Session_Track_Icons/NACA%20usb-icon%20resized.png) |
CoreLogic Claims Suite - Estimating Synergy |
Statehouse Convention Center |
10 am - 12 pm |
![Auto sedan icon](/assets/12025Convention/Session_Track_Icons/sedan-car-icon%20resized.png)
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CCC 101: An Introduction to the Industry Leading Auto Estimating Software |
Statehouse Convention Center |
12 -1:30 pm |
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Lunch & Learn with Alacrity -"Soft Skills for the Hardheaded Adjuster" |
Marriott Grand Ballroom |
1:30 - 3:30 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
Understanding Desk Adjusting - Part Two (CE approved) |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
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Storm Damage Analysis (CE approved) |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Track 3 Commercial building icon](/assets/12025Convention/Session_Track_Icons/NACA%20commercial%20bldg.png)
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Homeowners and Commercial Property Coverages – Similarities and Differences |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Track 4 Flood waves icon](/assets/12025Convention/Session_Track_Icons/NACA%20flood%20waves%202.png)
|
Ceramic Tile - Installation, Failures, and Flood Damage (CE approved) |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Track 5 USB icon](/assets/12025Convention/Session_Track_Icons/NACA%20usb-icon%20resized.png)
|
All About Drones |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Auto sedan icon](/assets/12025Convention/Session_Track_Icons/sedan-car-icon%20resized.png) |
Hail Yeah! How to Make Money During the Hail Season with Cat Auto Claims |
Statehouse Convention Center |
3:30 - 4 pm |
![refreshments icon](/assets/12025Convention/Session_Track_Icons/refreshments.png) |
Refreshment Break in Exhibit Hall |
Governor's Hall I & II |
3:30 - 5:30 pm |
![interviews](/assets/12025Convention/Session_Track_Icons/interviews%20red.png) |
Interviews with IA Firms |
Governor's Hall I & II |
Tuesday, February 11, 2025 |
8 - 10 am |
![interviews](/assets/12025Convention/Session_Track_Icons/interviews%20red.png) |
Interviews with IA Firms |
Governor's Hall I & II |
8 am - 5 pm |
|
Registration |
Caddo Registration Desk |
10 am - 12 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
Ethics for Insurance Professionals (CE approved) |
Statehouse Convention Center |
10 am - 12 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Tile Roof Damage (CE approved) |
Statehouse Convention Center |
10 am - 12 pm |
![Track 3 Commercial building icon](/assets/12025Convention/Session_Track_Icons/NACA%20commercial%20bldg.png)
|
Commercial Claims Handling 1 (CE approved) |
Statehouse Convention Center |
10 am - 12 pm |
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Fun with Flood (CE approved) |
Statehouse Convention Center |
10 am - 12 pm |
![Track 5 USB icon](/assets/12025Convention/Session_Track_Icons/NACA%20usb-icon%20resized.png)
|
Advancing in Field Claims: Proven Strategies for Success (CE approved) |
Statehouse Convention Center |
10 am - 12 pm |
![Auto sedan icon](/assets/12025Convention/Session_Track_Icons/sedan-car-icon%20resized.png)
|
Adjusters! Learn How to Stay Busy Before, During and After the Storm |
Statehouse Convention Center |
12 - 1:30 pm |
![dinner icon](/assets/12025Convention/Session_Track_Icons/dinner-icon%20gray%20resized.png) |
Lunch & Learn with Pilot |
Marriott Grand Ballroom |
1:30 - 3:30 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
Adjuster Safety - Let's be Safe Out There
|
Statehouse Convention Center |
1:30 - 3:30 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Construction Defects 2 (CE approved) |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Track 3 Commercial building icon](/assets/12025Convention/Session_Track_Icons/NACA%20commercial%20bldg.png)
|
Commercial Claims Handling 2 (CE approved) |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Track 4 Flood waves icon](/assets/12025Convention/Session_Track_Icons/NACA%20flood%20waves%202.png)
|
Becoming a Successful Flood Adjuster: Navigating FCN Requirements, Crafting Effective Resumes, and Mastering Field Inspections (CE approved) |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Track 5 USB icon](/assets/12025Convention/Session_Track_Icons/NACA%20usb-icon%20resized.png)
|
VDA: Use our apps VDA Drone and VDA Pro – Create roof, elevation & floorplans in Xactimate using AI (CE approved) |
Statehouse Convention Center |
1:30 - 3:30 pm |
![Auto sedan icon](/assets/12025Convention/Session_Track_Icons/sedan-car-icon%20resized.png) |
How to Make Big Money with Big Truck Claims |
Statehouse Convention Center |
3:30 - 4 pm |
![refreshments icon](/assets/12025Convention/Session_Track_Icons/refreshments.png) |
Refreshment Break in Exhibit Hall |
Governor's Hall I & II |
4 - 6 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
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Claims Communications for Catastrophe Claims in the Modern Age (CE approved) |
Statehouse Convention Center |
4 - 6 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Water Mitigation and Estimating Fundamentals (CE approved) |
Statehouse Convention Center |
4 - 6 pm |
![Track 3 Commercial building icon](/assets/12025Convention/Session_Track_Icons/NACA%20commercial%20bldg.png)
|
Commercial Claims Handling 3 (CE approved) |
Statehouse Convention Center |
4 - 6 pm |
![Track 4 Flood waves icon](/assets/12025Convention/Session_Track_Icons/NACA%20flood%20waves%202.png)
|
Transitioning from Property Claims to Flood Claims (CE approved) |
Statehouse Convention Center |
4 - 6 pm |
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My Estimate Is Done! Now What Report Should I Use? (CE approved) |
Statehouse Convention Center |
4 - 6 pm |
![Auto sedan icon](/assets/12025Convention/Session_Track_Icons/sedan-car-icon%20resized.png)
|
The "Shocking" Truth about RV Electrical Systems (CE approved) |
Statehouse Convention Center |
6:30 - 9:30 pm |
|
Tuesday Night Optional Event with the Flat River Band! |
The Hall Little Rock (offsite venue) |
Wednesday, February 12, 2025 |
8 - 10 am |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
Money Management for Adjusters |
Statehouse Convention Center |
8 - 10 am |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
Damage and Tree Debris Handling: A Comprehensive Guide (CE approved) |
Statehouse Convention Center |
8 - 10 am |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Roofing Damage - What's Up There? (CE approved) |
Statehouse Convention Center |
8 - 10 am |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Staking Your Claim: Leadership Essentials for Adjusters |
Statehouse Convention Center |
8 - 10 am |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
ManCat Claims -- Handling Environmental and Man-Made Disaster Claims (CE approved) |
Statehouse Convention Center |
8 - 10 am |
![Track 4 Flood waves icon](/assets/12025Convention/Session_Track_Icons/NACA%20flood%20waves%202.png)
|
What is a Flood and How to Document (GCF, No GCF, GCF - No Damage, GCF – Other Than Flood Damage) (CE approved) |
Statehouse Convention Center |
10 - 10:30 am |
![refreshments icon](/assets/12025Convention/Session_Track_Icons/refreshments.png) |
Refreshment Break in Exhibit Hall |
Governor's Hall I & II |
10:30 am - 12:30 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
What Did I Just Sign Up For? |
Statehouse Convention Center |
10:30 am - 12:30 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
The Insurance Policy - It Defines Our Role (CE approved) |
Statehouse Convention Center |
10:30 am - 12:30 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Unsealed Asphalt Shingles (CE approved) |
Statehouse Convention Center |
10:30 am - 12:30 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Catastrophe Response - Carrier Perspective (CE approved) |
Statehouse Convention Center |
10:30 am - 12:30 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Investigating Water Damage Claims Per IICRC S500-2021 (CE approved) |
Statehouse Convention Center |
10:30 am - 12:30 pm |
![Track 4 Flood waves icon](/assets/12025Convention/Session_Track_Icons/NACA%20flood%20waves%202.png)
|
Bring Order to Chaos – Building a Great Flood Claim File (CE approved) |
Statehouse Convention Center |
12:30 -2:00 pm |
|
50th Convention Anniversary Lunch in Exhibit Hall |
Governor's Hall I & II |
2 - 4 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
Exterior and Interior Scoping (CEapproved) |
Statehouse Convention Center |
2 - 4 pm |
![Track 1 Track 1 icon](/assets/12025Convention/Session_Track_Icons/NACA%20beginner.png)
|
Excellence in Claims Handling: Enhancing the Customer Experience (CE approved) |
Statehouse Convention Center |
2 - 4 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
S500 Water Damage - The Myths and Misconceptions of Mitigation and the ANSI/IICRC S500 Standard of Care |
Statehouse Convention Center |
2 - 4 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
What the Hail? Fraud & Ethical Issues in Cat Claims (CE approved) |
Statehouse Convention Center |
2 - 4 pm |
![Track 2 Intermediate/Advanced icon](/assets/12025Convention/Session_Track_Icons/NACA%20intermediate%20and%20advanced.png)
|
Uncovering Coverage Issues: Tips for Complex Coverage Review (CE approved) |
Statehouse Convention Center |
2- 4 pm |
![Track 4 Flood waves icon](/assets/12025Convention/Session_Track_Icons/NACA%20flood%20waves%202.png)
|
Distinguishing Wind and Flood Damage: Identification and Reporting Techniques (CE approved) |
Statehouse Convention Center |
Thursday, February 13, 2025 |
7:30 - 9 am |
|
NACA Membership Breakfast Meeting |
Marriott Grand Ballroom |
9:30 am - 5 pm |
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Flood Adjuster Specialized Training (FAST) (CE approved) |
Marriott Grand Ballroom |